Superfone: Business phone, CRM 2.5.26

Get your own virtual business number with the Superfone app. Packed with CRM and communication features including auto call recording, business caller tune, managing multiple business numbers, parallel ringing, and more!

Superfone offers:

• A single business number for your business & staff
• Auto call recording for your entire team
• Custom business caller tune
• Parallel ringing: 1 outgoing and multiple incoming calls
• Manage multiple business numbers in a single dashboard
• Add notes, tags and reminders to all your calls

Auto Call Recording:

• All calls between customers and your team are auto recorded.
• Easily review all the calls using the Superfone app.
• Improve the quality of customer interactions with your team.

Business Caller Tune:

• Look and sound professional. Grow your business with a custom business greetings message to welcome your customers on every call.
• Share offers, business information and more when users dial your Superfone number.
• Type in English/Hindi/Hinglish and convert to voice. It’s that simple!

Powerful Call & CRM features to help you manage your customers, leads & grow sales:

• Shared contact book, call history and customer database for your whole staff
• Add notes for each customer quickly during or after a call
• Add a reminder to call back the customer or do a task later
• Answer common questions, share a business card quickly with templated quick text replies that you can create

Smart Caller ID that gives rich information to help convert leads, grow sales & keep customers happy:

• Get more information by combining information from all your staff’s activities
• Tags and labels such as VIP, New customer, Supplier
• See notes & earlier call history that your team wrote

Manage multiple numbers for your team:

• Buy multiple numbers & manage your team
• Buy a number, assign or remove staff anytime
• Track your staff's complete activity
• Get info on missed calls, hear call recordings
• Control your customer data
• Manage your complete customer information

Permissions - Superfone app requires the below permissions to work:

• Microphone & speaker to ensure that calls work for you
• Draw over other apps to enable us to open Superfone app on an incoming call
• Battery optimization to make sure that your phone OS does not close the Superfone app and to make sure you always receive a call
• Location permissions as mandated by the Government of India telecommunications guidelines
• Contact permissions to allow us to show you phone contacts while calling and to invite your team

Privacy, Safety & Reliability:

• Superfone is built on industry-grade technology to ensure that your calls are of high quality & reliable </Your data is 100% safe & is kept in India in accordance with all national regulations
• You own your data and you can delete it at any time. We do not sell your data. Fair Usage Policy: Superfone is designed for genuine small & medium businesses so that they can provide a great experience to their customers. - Superfone business phone numbers cannot be used for telemarketing, call center operations, spamming, bulk calling, WhatsApp bulk messaging., bulk SMS, fraud, or any other purposes that are not permitted by law. - In case of misuse, Superfone reserves the right to immediately stop all services, deactivate the number, permanently blacklist the customer, and/or report all fraudulent activities to the authorities as per the legal framework. In such cases, no refund will be provided, and the refund policy is not applicable.